Be Rewarded For Travelling With Us
Remember, the more you travel, the better your Discovery Rewards will be! Signing up for the program is free and easy. As soon as you join, we’ll send you a welcome gift and get you started!
Why Join our Discovery Rewards Program Now?
• Gifts: Exclusive travel-themed gifts you’ll love!
• Travel Rewards: $$$ savings on future tours!
• Fun: Easy tier levels makes it exciting to watch your rewards status grow – as you win more point, gifts, savings, and rewards with each trip you take!
Are you curious to learn more about the program?
Our Frequently Asked Questions (FAQs) below provide you with all the answers you seek:
What is the Discovery Rewards program?
Our new Discovery Rewards is a free loyalty program designed to thank our clients for travelling with SDT – the more you travel, the greater your rewards! (See the chart below).
Who can sign-up?
Everyone can sign-up.
Upon enrollment, you will receive a welcome package with our beautiful, branded luggage tags.
To begin receiving rewards, gifts, and savings, Discovery Rewards Members are required to complete one Senior Discovery Tour (or more) and progress up our rewards tiers. (See the chart below.)
Is there a cost to enroll in the Discovery Rewards program?
Not at all! The program is entirely free and designed to reward you for travelling with us. The more you travel, the greater your rewards!
Do previous tours count towards the Discovery Rewards program?
Yes, absolutely! Tours completed since January 1, 2017, will count towards your rewards status.
• If you have travelled with us since January 1, 2017, your tier level will be higher than newcomers. It will be based on the number of tours you have completed since that time. That means that you start the program at a more “rewarding” level – and from there you can begin rising up the tiers, with more rewards and savings accumulating as you travel.
• If you have not completed a tour with SDT since January 1, 2017, you will start the Discovery Rewards program from the beginning as a blue-tier member.
To begin receiving rewards, gifts, or savings, you are required to complete one tour (or more). Once travel is completed, you will upgrade your status to the next tier level!
How does it work?
There are 5 tier levels in the program. Each tier is solely based on the number of tours you have completed. Every tour you complete counts as 1 tour in the Discovery Rewards program.
Each tier level you achieve brings its own special reward (s), gifts, and/or savings…which get better and bigger the more you travel.
You will qualify for these tier-specific rewards once you have completed one tour (or more). As your tours add up, we will upgrade your status to the next tier level accordingly.
What does a DR Member receive when they sign up?
Upon enrollment in the Discovery Rewards program, you will receive:
• A “Welcome E-mail” indicating your starting tier level, more information about the program, and a teaser for your next tier and the possible rewards that await you.
• A “Welcome Package” by mail delivered within two to three weeks. This package will contain two coloured luggage tags (based on your tier level upon enrollment) and a welcome letter.
Please note: Our attractive Discovery Rewards luggage tags come in different colours for each distinct tier level. It’s exciting to receive your new tag as you rise up the tiers.
To receive any rewards, gifts, or savings, Discovery Rewards members are required to complete one tour (or more). By doing so they will also upgrade their status to the next tier level.
Can Senior Discovery Tour staff enroll clients in the Discovery Rewards program ?
If you require further assistance during the enrollment process, you will have to reach out to someone you trust outside of Senior Discovery Tours.
Am I able to gain points towards any other reward or loyalty program by booking with Senior Discovery Tours?
No. We do not subscribe to any loyalty programs such as Air Miles or Aeroplan. To gain points for these, you might be able to register your Aeroplan or Airmiles at the time of check-in with the airlines directly.
Are my past tours counted towards my Discovery Rewards status?
Have you travelled with SDT since January 1, 2017? If so, yes. We want to make sure our loyal clients are credited with tours taken since January 1, 2017. For that reason, you will start the program at your respective earned tier status level based on the number of tours you have completed since 2017.
Important: When you enroll, please make sure to use the same e-mail address we have on file for you from 2017. Remember, the more you travel, the greater your rewards!
If you haven’t travelled with us since BEFORE January 1, 2017, unfortunately, no. Your previous pre-2017 tours will not count towards the new program, and you will start the program from the beginning tier level as a blue member.
When will I receive my Discovery Rewards gifts?
You will qualify for your gift and receive it in the mail once you have completed one tour (or more). Completing a trip will also upgrade your status to the next tier level.
Our system will credit your online account profile and automatically upgrade your tier-level status upon completion of a tour.
Here are some helpful examples of how this works:
I haven’t completed any tours since January 1, 2017, and my tier-level status upon enrollment is “Blue” When will I receive travel rewards?
You will receive your rewards when you upgrade to the next tier level, which is “Silver”.
The Silver tier level is reached once you have completed two tours. As you have not completed any tour yet, you must wait until you complete two tours to upgrade to the next tier level
Once you complete and return from your 2nd tour:
• Your online account will automatically reflect the upgrade to the Silver tier level
• You will receive a welcome package in the mail which will include two silver-coloured luggage tags, and the SDT branded gift you have now earned as a Silver member.
I have completed 8 tours since January 1, 2017, and my tier-level status upon enrollment is “Platinum” When will I receive my rewards?
You will receive your rewards when you upgrade to the next tier level, which, in your case, is Diamond.
You will be upgraded to the Diamond tier level once you have completed 10 tours. As you have completed 8 tours since January 1, 2017, you still must complete two more tours to upgrade to the next tier level.
Once you complete and return from your 10th tour:
• Your online account will automatically reflect the upgrade to our prestigious Diamond tier level.
• You will receive a welcome package in the mail which will include two Diamond-coloured luggage tags, and the lovely rewards you have earned as a Diamond member.
To receive any rewards, gifts, or savings, Discovery Rewards Members are required to complete one tour (or more) until they upgrade their status to the next tier level.
Why haven’t I received my Discovery Rewards “Welcome Package” yet?
Please allow two to three weeks for the delivery of your welcome package.
If you did not immediately receive our welcome email, please check your spam folder. Your welcome email may have gone there. You may also want to check with us as your registration may not have been completed.
Besides Discovery Rewards, does Senior Discovery Tours offer any other programs?
Along with our Discovery Rewards program, we offer our <BlueSky Referrals> program. This program rewards both you and the friends and family that you refer to us who sign up for our e-Newsletter and/or printed brochure. To participate in the BlueSky Referrals program, you must first register for our free new Discovery Rewards program and be a member.
For groups and organizations, we also have a program called, <Insider Club Benefits> which is designed to offer a commission to clubs and organizations who book travel with Senior Discovery Tours.
Am I able to register other rewards or loyalty programs with Senior Discovery Tours?
No. We do not subscribe to any loyalty programs such as Air Miles or Aeroplan, so you must register your plan at the time of check-in with the airlines.
Are the gifts different at each tier level?
Yes, absolutely. You will receive a beautiful gift appropriately valued for your tier level. We have chosen some lovely items for you. Once you reach the platinum and diamond levels, these rewards gifts are especially lovely!